Education

Bachelor in Business Administration, WFI-Ingolstadt School of Management - 10/2016 - current

German Language Course, Deutsch Kurse bei der Universität München - 11/2015 – 9/2016

Bachelor in Journalism and Communication and Media Studies, Murdoch University - 9/2010 – 10/2012

Diploma in Chemical Engineering, Singapore Polytechnic - 04/2004 – 03/2007

Secondary School Education, Nan Hua Secondary School - 01/1999 – 11/2003

Elementary School Education, Pei Tong Primary School - 01/1993 – 12/1998


Practical Experience

Assistant Technical Cooperation Officer/Publicity and Special Programmes,
Technical Cooperation Directorate, Ministry of Foreign Affairs Singapore - 10/2014 – 10/2015

Coordinate and execute Singapore Cooperation Programmes (SCP), publicity (e.g brochures) and other ad-hoc duties

Customer Service Executive, Customer Correspondence Unit, CPF Board - 09/2009 – 09/2014
Emails and letters correspondence in Employer and Member Schemes, and other ad-hoc duties

Store Manager, Silver & Gold Watch Service Centre - 01/2007 – 08/2009
In charge of sales and stock, provide good customer service and basic accounting

Part-time Contract Customer Service Officer, Starhub Cable Vision Ltd - 03–11/2008
Call Centre, Inbound Sales

Part-time Barista, Starbucks Coffee Singapore - 11/2003 – 11/2006


Communication

Social Media Platforms - very good 
(e.g. Facebook, LinkedIn, Instagram & Twitter)

iMovie - good
Video editing for own and university projects

Wordpress - good
Web publication of articles for university projects and own blog

Search Engine Optimisation - good
University course and own projects 


Computer Skills

Adobe Communique 5 - basic
for updating of department's website

MS Outlook - very good
for daily work in email correspondence

Lotus Notes 6.5 - very good
for daily work in email correspondence

IPCC Phone System - very good
for work in call centre

MS Office Word - very good
use in university course and work operation

MS Office Excel - good
use in work operation

MS Office Powerpoint - good
during university course and work presentations


Languages

English - mother tongue

 

Mandarin - mother tongue

 

German - business fluent
successfully completed Level C1.2 at Deutsch Kurse bei der Universität München, Germany


Hobbies

Traveling

Photography

Writing

Bouldering

Swimming

Cooking

Reading


Extracurricular Activities 

Member, WFI Hochschulmarketing, WFI-Ingolstadt School of Management - 10/2017 - current
Representing the university in business fairs or dealing with analysis, sponsoring and marketing to promote WFI

CPF Board Sports & Recreation Club Committee Member (Recreation) - 03–09/2014
Plan and execute talks, recreation activities, sales and bazaars for company

Department Meeting Secretary, Customer Correspondence Unit, CPF Board - 09/2009 – 09/2014
Plan, chair, minutes taking and writing for department on rotational basis 

Department Activity Officer, Customer Correspondence Unit, CPF Board - 2012
Plan team bonding activities for department 

Activity Officer in Singapore Polytechnic Tennis Club - 2005 & 2006
Plan and execute club activities such as recruitment of members, camps, tennis clinics and team-bonding sessions

Children Church Teacher (Crystal Tabernacle Church) - 1999-2004
Teach bible stories, chair worship sessions for children and take care of children